, Shipping and Return Policies
You are able to pay for your goods using all major credit and
debit cards (Mastercard, Visa, Delta, Switch, Solo). Secure servers
offer Breadlink customers the highest level of security when entering
credit card details over the Internet or through us on the phone.
All processed orders are inclusive of VAT at the current rates
and are correct at the time of entering the information. The total
cost of the order is the price of the products ordered plus postage
and packing charges where applicable. All credit/debit card purchases
are subject to the normal validation checks and authorisation
procedures adopted by the card issuer. Any refusal by the issuer
of any payment card to authorise the payment to us, for any reason,
will not render Breadlink liable for any delay or non-delivery.
applicable, you may cancel your order in accordance with your
rights under the Distance Selling Regulations. In instances where
the product has already been despatched we can arrange a collection
from the original address but all transport charges will be at
your expense. In any event where the card processing facility
is not working, customers of Breadlink will be emailed and someone
from the company will contact them to arrange payment. This may
be done using a credit/debit card over the phone, or by sending
a cheque through the post. We will then process the order and
despatch as normal.
our data processing practices and your options regarding the ways
in which your personal data is used. If you have any requests
concerning your personal information or any queries with regard
to our processing please contact us here.
Breadlink collects the details provided by you on registration
together with information we learn about you from your use
of our service or account opening.
may collect additional information in connection with your
participation in any promotions offered by us and information
you provide when giving us feedback or completing profile
form which enables us to improve the service we provide.
of your information and your preferences
We will use your information to provide and personalise
our service and to detect and prevent fraud. We will also
use your contact details to communicate with you. We may
use your information to send you offers and news about Breadlink
products and services. We may contact you by post, email,
telephone or fax for these purposes.
you have registered to use Breadlink.co.uk, from time to time,
we may contact you by post, email, telephone or fax to ask your
opinions. Again, if you do not want to be contacted for this purpose,
please make it known to us.
may use your information to verify your identity and prevent or
detect fraud. In performing these checks your information may
be disclosed to credit reference agencies, who may keep a record
of that information. This is not a credit check and your credit
rating will be unaffected. Please note that there may be instances
where it may be necessary for us to communicate with you, in any
event, for administrative or operational reasons relating to our
of your information
Your information may be passed to and used by all Breadlink's.
We will never pass your personal information to anyone else, except
where we are required or permitted to do so by law, for any successors
in title to our business and suppliers that process information
on our behalf both in the UK and abroad. We may also use and disclose
information in aggregate (so that no individual customers are
identified) for marketing and strategic development purposes.
Our web site may contain links to other web sites which are outside
access other sites using the links provided, the operators of
these sites may collect information from you which will be used
"Cookies" are small pieces of information sent by a
web server to a web browser, which enables the server to collect
information from the browser. You can find out more about the
way cookies work on http://www.cookiecentral.com. Breadlink may
enable us to simplify the logging on process for registered users,
to help ensure the security and authenticity of registered users,
to provide the mechanisms for online shopping and to enable traffic
browsers allow you to turn off the cookie function. If you want
to know how to do this please look at the help menu on your browser.
As described above this will restrict the online Breadlink services
you can use.
To obtain a copy of the personal information Breadlink holds about
you, please write with full details to us at: enclosing your cheque
or postal order for £10 payable to :
about your package will be sent to you by e-mail upon processing
by our shipping department. Eventually a tracking number and the
URL where you can check your package location will be supplied
depending on the shipping method you selected.
orders placed before 12H00 (noon) of an open day are shipped on
the same day. After 12H00, packages are sent the second open day.
following methods are available for shipping:
UK : Parcel Force 48h00.
Europe Parcel with DHL or Parcel Force: Takes 2 to 7 days to Europe.
- World Wide (Rest of the World) with DHL or UPS: Varies depending
on distance and country.
of delivery is one of our top priority: we deliver IN TIME!
are pleased to offer a 100% guarantee that if you are dissatisfied
in any way with the products you have ordered, we will exchange
them or provide a refund (exclusive of transport chages). To request
a refund or replacement, please contact us by email.
The goods should be returned unopened, all labels intact and all
goods should be in a proper resaleable condition and are required
to be returned within 1 day of receipt. We require you to return
the goods to us for inspection. We will not of course make a refund
if the product is returned openned or faulty.
are also happy to refund all charges if you cancel your order
prior to despatching. In this case we will charge a £3.00
processing fee that take also into account your lost packaging.